The Global CIO Report Enterprise AI Adoption: Risks, Readiness,and Ensuring Strategic Value
AI is transforming the enterprise at a pace few could have predicted: accelerating opportunity, amplifying risk, and redefining what it means to lead. CIOs now have a clear mandate to unlock the value of AI while ensuring the business can trust it, scale it, and govern it responsibly. Yet our research shows how difficult that balance has become. Almost all (98% of) CIOs surveyed lack visibility into the technical and business risks of AI, creating blind spots that undermine both confidence and control. And the impact is real. Over the past year, more than half of CIOs report that AI initiatives have cost more than the value delivered, duplicated efforts across teams, or stalled because the data foundation wasn’t strong enough to move forward. These challenges don’t diminish the promise of AI, but they do highlight the need for a more intentional, governed, and strategic approach. That’s why we’ve developed this peer-informed report to provide CIOs with a clear view of where others are advancing, where they’re struggling, and what it takes to translate AI from ambition into enterprise-level impact. It also provides the clarity, evidence, and structure needed for board-level conversations, in turn serving as a cut-and-paste resource for CIOs to confidently present AI priorities to the highest levels.
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