2025 Connectivity Benchmark Report
As organizations refine their AI strategies, we are witnessing a significant rise in agentic AI. The agentic enterprise will operate with unprecedented independence capable of responding to queries and handling complex tasks autonomously. This autonomy will optimize workflows, drive innovation, and reduce the need for continuous human intervention.
AI agents will become integral digital building blocks in the IT landscape they will seamlessly interacting with existing integrations and automations and each other. This shift underscores the critical importance of robust data management and integration.
MuleSoft’s 10th annual Connectivity Benchmark Report, in collaboration with Vanson Bourne and Deloitte Digital, was produced from interviews with 1,050 IT leaders across the globe.
Discover the key statistics that highlight the importance of legacy modernization, integration, and API management in driving digital transformation.
Some top insights from the report:
- 93% of IT leaders report intentions to introduce autonomous agents within the next 2 years, and nearly half already have.
- 66% of respondents still don’t provide an integrated user experience across their channels.
- The average number of apps used by respondents is 897 — with 45% reporting using 1000 applications or more.
- 95% of IT leaders report integration as a hurdle to implementing AI effectively.
