Most Procurement AI Investments Are Stalling. Here Is Why — and What to Do.
Across global enterprises, procurement leaders are not short of ambition for agentic AI. They are short of execution. Interest in autonomous procurement is near-universal, and a striking majority of senior decision-makers are now open to AI agents acting, even negotiating on their behalf. Yet only a small minority of organizations have moved beyond pilots, and point solutions into governed, end-to-end autonomy. The gap between what leaders expect AI to deliver within the next two years and what it is actually producing today has become the defining procurement challenge of 2026.
Based on a global study of 240 senior procurement leaders across Europe, North America, and APAC, conducted by Foundry (IDG) on behalf of Zycus, this Market Pulse report reveals where enterprise procurement actually stands on AI maturity, what separates the organizations realizing measurable outcomes from those still experimenting, and the single use case most leaders want to commit to but few yet have. It also outlines the architectural shift required to move from fragmented task automation to governed, intake-to-outcome execution.
Most critically, the report reveals why AI programs are stalling — and the barriers aren’t ROI, integration, or technology. They’re subtler, and require the right architectural foundation to address.
Learn more in this whitepaper.