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Work isn't working. Across the world, knowledge workers are feeling unfulfilled and falling out of sync with the very systems meant to support them.

In 2025, only 20% of knowledge workers say they have a healthy relationship with work – down 8 points from 2024, while fulfilment, leadership and people-centricity continue to decline. 62% report that their companies' expectations have increased over the past year.

In this climate, fulfilled employees drive better business outcomes. Knowledge workers are seeking more than just basic benefits or flexibility. They want to feel fulfilled, recognized and supported by leaders who understand the human side of work and more importantly, are willing to take meaningful action. The opportunity ahead is to lead through change by creating a work experience that aligns technology, leadership and culture in service of people. 

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